Flight services from Dubai started becoming normal on Saturday after last Tuesday’s rain and flooding in the UAE.
The Emirates airline said along with trying to accommodate passengers who were still stranded, it was also trying to deliver baggage that was left behind.
On Friday, at Kolkata airport, around 30 passengers who arrived from Dubai on an Emirates flight, did not get their registered luggage, sources said.
“Both flights of Emirates operated between Dubai and Kolkata on Friday but around 30 passengers did not receive their registered luggage after arrival,” said an official at Kolkata airport.
“There were also many passengers who were scheduled to travel beyond Dubai who could not go because transit passengers were not allowed to Dubai on Friday owing to the backlog. Many passengers protested at the Emirates counters and Central Industrial Security Force personnel had to be called,” said the official.
The Telegraph reported on Friday and Saturday how passengers bound for Kolkata and also headed out of the city were stranded at Dubai International Airport for hours. Kolkata airport sources said the restriction for transit passengers was lifted on Saturday.
“As of this morning, Saturday 20 April, our regular flight schedules have been restored. Passengers previously stranded in the airport transit area have been rebooked and are enroute to their destinations,” Emirates said in a statement.
“We have put together a taskforce to sort, reconcile and deliver some 30,000 pieces of left-behind baggage to their owners,” the statement said.
“It will take us some more days to clear the backlog of rebooked passengers and bags, and we ask for our customers patience and understanding,” the airline said.
Tim Clark, president, Emirates, also posted a letter on Instagram for customers affected by the flight disruptions because of the deluge.
The airline said it secured more than 12,000 hotel rooms in Dubai to accommodate passengers who faced disruptions and issued 2,50,000 meal vouchers.
