Power subscribers of Jharkhand Bijli Vitran Nigam Limited in Bokaro are miffed due to the difficulty in online payment of bills.

The worst victims are the commercial customers including the traders and industrialists as they are facing the risk of snapping of connection on account of nonpayment of power bills by JBVNL.

They also chargealleged that due to suspension of online payment for over four months they are compelled to stand in long queues outside the payment counters of JBVNL risking their life during the covid pandemic and incurring financial losses on account of closure of their units for being present to make counter payment of bills at JBVNL offices.

Talking to The Telegraph Online in his regard, Sanjay Baid, President of Bokaro Chamber of Commerce of Industry said, “We have been fed up raising the issue of nonpayment of power bills through online mode for over months without any response.”

Citing the confusion caused due to nonpayment of power bills through online mode, Baid said, recently in Chas when the JBVNL officials came to snap the connection of subscriber on account of pending bills the subscriber protested as despite trying to make online payment also making request to senior officials of JBVNL his request for online bill payment was not facilitated”

“At a time when the prime minister is requesting the common people to make maximum use of digital payment, the common residents of Chas and Bokaro are deprived of the opportunity for online payment," Baid added.

Former president of Bokaro Chamber of Commerce and Industry, Manoj Chaudhary while echoing sentiments said, “Besides causing the operational and practical difficulties the nonpayment of bill through online mode is also causing mental agony to the customers."